Wednesday, June 27, 2012

Raffertys Garden - supreme customer service!




Yesterday, this happened! One of our chocolate custard's exploded! It wasn't pleasant so I took to email and mailed the crew at Raffertys Garden, within an hour I had a response requesting my details, and 24 hours later I have this little fun pack delivered in apology... I am beyond impressed, usually waiting to hear back from anyone about anything for up to a week, and not really expecting the pack to actually arrive... Good on them! It is really refreshing to be treated as a valued customer... Will continue to spend my money on then for sure...




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